FAQs

Do you have roofing-related questions? We probably have the answers. Check out these frequent questions, or contact us today for more information.

Residential Roofing

What types of roofing materials do you offer for residential properties?

We offer several roofing materials at Blackhawk Roofing, including standard, premium and architectural asphalt shingles, and flat roofing options.

Can you provide references of projects you have completed?

Absolutely. We are proud to have completed thousands of residential roofing projects in Central Illinois and would happily provide references and examples of our work. Check out our Reviews.

How long does the average residential roofing project take to complete?

The duration of a residential roofing project can vary depending on the size and complexity of the property. However, we strive to complete all projects efficiently and within a reasonable timeframe.

How do you ensure the safety of your workers and the homeowner?

Safety is our top priority. We follow all safety protocols and guidelines set forth by OSHA to ensure the safety of our workers and the homeowner during the roofing process.

How do you handle necessary repairs or maintenance after the initial roofing installation?

We offer ongoing maintenance and repair services to ensure our customers' roofs remain in top condition for years.

What sets Blackhawk Roofing apart from other roofing contractors?

Our years of experience, commitment to quality, and state-of-the-art roofing equipment set us apart from other residential roofing contractors in the area.

How do you determine the best roofing solution for a homeowner?

Our team of experienced roofing professionals will thoroughly assess the property, considering factors such as the roof pitch, energy efficiency, and budget, to determine the best roofing solution.

Are your roofing materials and installation methods up to code?

Yes. We stay up-to-date with all local and state building codes and regulations to ensure that our materials and installation methods meet or exceed industry standards.

Do you offer a warranty for your residential roofing services?

Yes. We stand behind our work and offer warranties and guarantees on our roofing services to ensure our customers' satisfaction. See our Warranty page.

Can you assist with insurance claims for residential roofing projects?

Yes, we can provide limited assistance. We have experience working with insurance companies and can assist homeowners with the insurance claims process for residential roofing projects.

Do you offer any financing options for residential roofing projects?

While we understand that replacing a roof can be a significant investment, we do not offer financing. We can refer you to local banks that have options to help make it more affordable for our customers.

How can homeowners get a quote for a residential roofing project?

Homeowners can contact us through our Contact Us form or call us to schedule a consultation or get a quote for a residential roofing project.

Commercial Roofing

What is your experience with commercial roofing projects?

Blackhawk Roofing has specialized in commercial roofing for nearly thirty years. Our experienced workforce and state-of-the-art roofing equipment allow us to deliver quality and efficiency on every project.

Can you provide references of commercial roofing projects you have completed?

Yes, we can provide a list of references from previous commercial roofing projects we have completed. We pride ourselves on delivering high-quality work and satisfied customers. Check out our Reviews.

How do you ensure the safety of your workers while working on a commercial roof?

We follow strict safety guidelines and protocols to ensure the safety of our workers while working on a commercial roof. This includes using proper safety equipment and ensuring that all workers are adequately trained.

What is your process for selecting roofing materials for a commercial roofing project?

We consider factors such as energy efficiency, building structure, and budget when selecting roofing materials for a commercial project. We offer a range of high-quality materials to suit different needs.

What types of warranties do you offer for your commercial roofing projects?

We offer manufacturer warranties for our materials and a workmanship warranty for installing the commercial roofing system.

What measures do you take to ensure the cleanliness of a job site during and after a commercial roofing project?

We take pride in keeping our job sites clean and organized during and after a commercial roofing project. We use protective tarps and equipment to prevent damage and clean up thoroughly after completing the project.

What type of commercial roofing system do you specialize in?

We specialize EPDM single-ply and asphalt shingle roofing systems.

What is your process for assessing the condition of a commercial roof?

We conduct a thorough inspection of the commercial roof, including checking for leaks, damage, and wear and tear. We also assess the overall condition of the roofing materials and make recommendations for repairs or replacement.

How do you work with business owners and property managers during a project?

We work closely with business owners and property managers to ensure minimal disruption to their daily operations during a commercial roofing project. We communicate regularly and provide updates throughout the duration of your project.

How do you ensure the longevity of a commercial roofing system?

We use high-quality materials and follow industry best practices to ensure the longevity of a commercial roofing system. We also offer routine maintenance and inspection services to catch any issues before they become significant problems.

What is your process for handling emergency repair services for commercial roofs?

Our dedicated emergency response team is available 24/7 to handle any emergency repair services needed for commercial roofs. We respond quickly to minimize any damage and ensure the safety of the building occupants.

What is your process for providing a cost estimate for a commercial roofing project?

We conduct a thorough assessment of the commercial roof and provide a detailed cost estimate that includes all materials, labor, and any additional costs associated with the project. We offer a transparent and straightforward pricing process.

Storm Damage

What kind of storm damage can affect my roof?

Hail, strong winds, heavy rain, and snow can all cause significant damage to your roof.

Can you provide a detailed estimate of the repair costs?

Yes, we can provide a comprehensive estimate that includes all the necessary repairs, materials, and labor costs.

What kind of materials do you use for storm damage repairs?

We use high-quality materials to withstand harsh weather conditions, including asphalt shingles, metal roofing, and other durable materials.

How do you ensure the safety of your workers during storm damage repairs?

We take all necessary safety precautions, including using proper equipment and following all safety guidelines to ensure the safety of our workers.

Can you provide references from previous customers who had storm damage repairs done by your company?

Yes, we can provide references from satisfied customers who have had storm damage repairs completed by our company.

Do you work with insurance companies to cover the cost of storm damage repairs?

We work with insurance companies to help our customers with the claims process and ensure they receive the maximum repair coverage.

How do you assess the damage to my roof?

We perform a thorough inspection of your roof to evaluate the extent of the damage. We check for missing shingles, cracks, dents, and other signs of damage.

Do you provide emergency services for storm damage repairs?

Yes, we offer emergency services to address any urgent repairs due to storm damage.

How long does it typically take to complete storm damage repairs?

The duration of the repairs can depend on the extent of the damage, but we always work efficiently to minimize any inconvenience to our customers.

What kind of warranty do you offer for storm damage repairs?

We offer a comprehensive warranty that covers all repairs and materials used in the repair process.

How do you ensure the repairs are done correctly and withstand future storms?

We use the latest techniques and materials to ensure the repairs are done correctly and designed to withstand future storms.

What sets your company apart in terms of storm damage repairs?

Our company has years of experience in repairing roofs damaged by storms, and we use state-of-the-art equipment and high-quality materials to ensure that our repairs are done efficiently and effectively.

Roof Inspections

Why should I have my roof inspected?

Regular roof inspections can help identify problems with your roof, such as leaks, damage, or wear and tear, before they become significant issues.

How long does a roof inspection take?

The length of a roof inspection will depend on the size of your roof and the extent of the inspection, but it typically takes between 30 minutes to an hour.

Can I be present during the roof inspection?

Yes, we encourage homeowners to be present during the roof inspection so that we can explain our findings and answer any questions you may have.

How much does a roof inspection cost?

The cost of a roof inspection will depend on the size of your roof and the extent of the inspection, but it typically ranges from $100.00 to $300.00.

Can you provide references from previous customers?

We can provide references from previous customers who have had roof inspections with us.

How often should I have my roof inspected?

Our team of experienced roofing professionals will thoroughly assess the property, considering factors such as the roof pitch, energy efficiency, and budget, to determine the best roofing solution.

What does a roof inspector look for during an inspection?

A roof inspector will look for signs of damage, such as missing or broken shingles, leaks, moss or algae growth, and any other issues that may compromise the integrity of your roof.

What happens if you find damage during the inspection?

If we find damage during the inspection, we will provide you with a detailed report and recommend repair or replacement options.

Do you provide a written report of the inspection?

Yes, we provide a detailed written report of the inspection, including any findings and recommendations for repair or replacement.

Are you licensed and insured?

Yes, we are fully licensed and insured to provide roofing services, including inspections, in Central Illinois.

Still have questions?

Blackhawk Roofing can handle any issue with your residential or commercial roof, including new roofs, roof replacement, roof repairs, or storm damage.